Any healthy business needs to “detoxify” its business on a regular basis. How to define “regular” depends on the number of employees and the overall growth of your business. How do you “detoxify?” Is it through quarterly assessments? Or through team-building exercises? Through client feedback reviews? Or peer reviews?

“Over the hill broke” is a dog that is so well trained that it will complete a certain sequence of actions properly even when the owner does not see it. So if the owner shoots a bird that falls on the other side of the crest of the hill, the owner can trust that the dog will go over the hill, remain focused and retrieve the bird properly…just as it would if it were retrieving the bird on this side of the crest. That is “over the hill broke!”